M&E

Meet Grace

Grace helps organisations track programme performance, collect M&E data, and provide reliable general support to communities and participants.

Grace
Core Promise

Consistent monitoring, evaluation, and general support across every programme.

Capabilities
  • Collect M&E data from participants
  • Track programme milestones
  • Provide general programme support
  • Send follow-up surveys
  • Identify service-delivery gaps
  • Escalate cases to programme staff
Agent Workspace

See what Grace is hearing, solving, and escalating.

Real-time analytics and insights generated from every conversation.

Grace dashboard
Interaction Example

See how Grace supports a real interaction.

I completed the training last week but I haven’t received my certificate yet.

Grace (M&E)

Thank you for letting me know. I’ll log this and check with the programme team. Can you confirm which training session you attended?

Operational Insight

Every conversation becomes usable operational insight.

Programme completion rates

Identify this pattern early and route the right response across your team.

Participant satisfaction

Identify this pattern early and route the right response across your team.

Service-delivery bottlenecks

Identify this pattern early and route the right response across your team.

Target Audience

Where Grace fits best.

NGOs, development programmes, M&E teams, community-based organisations, and government service-delivery programmes.

Deploy Grace